About PATS FAQs

What is the Patient Assisted Travel Scheme (PATS)?

PATS provides financial assistance to help patients access specialist medical treatment which is not available locally.

What subsidies are available through PATS?

Travel and accommodation subsidies are available for eligible patients and approved escorts.

This isn't the first time I have used PATS to visit a specialist so when do I need to complete a new PATS application form?

You don't need a new form until 12 months after your initial appointment date.  After 12 months, you will be required to submit a new PATS application/claim form.

When do I need a PATS application form?

If it is the first visit to a specialist or if your circumstances change, you are required to complete a PATS application/claim form.

How long is my PATS application form valid?

Your PATS Application is valid for 12 months from the time your referring doctor signs the form. If you visit a new specialist for an unrelated medical condition, a new PATS application/claim form is required. If your circumstances change and you now require an escort, ask your treating GP or specialist to note this on the PATS application/claim form.

How do I contact my local PATS office?

Contact your local PATS office.

If I want to provide feedback on PATS, how do I do this?

We welcome your feedback about your experience with PATS.  If you wish to provide feedback on PATS you can contact your local PATS office or you can submit feedback through  the WACHS consumer compliments and feedback page.

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