WACHS Strategic Plan 2019–24

Our strategic plan sets the direction of the WA Country Health Service (WACHS) for the next five years, laying the foundations to continue advancing country healthcare over the next 15 years.

Our Mission

To deliver and advance high quality care for country WA communities.

We are here to improve country people’s health and wellbeing, to care for the sick and to ensure that country communities can access high quality healthcare.

Our Vision

To be a global leader in rural and remote healthcare.

We aim to deliver services that meet or exceed standards and advance health outcomes for country  communities. While we are proud of the services staff deliver, we know that there is scope for us to grow and improve. We want and expect WACHS to be at the forefront of the new wave of healthcare, establishing WA as a global leader in regional and remote healthcare in the 21st century.

Our Strategic Priorities

Strategic Priorities 2019-24
  1. Caring for our patients
    Providing safe, patient-centred care, ensuring the needs of our patients are at the core of everything we do.
  2. Addressing disadvantage and inequity
    Delivering focused and accessible services for those who need it most.
  3. Building healthy, thriving communities
    Supporting country people to be as healthy as they can be and continuing to play our part in the economic and social viability of country communities.
  4. Enabling our staff
    We will support staff to deliver great care, empowering them to learn, grow, innovate and lead.
  5. Collaborating with our partners
    We will partner to deliver more integrated services that improve patient outcomes and experience, giving consumers more choice and control.
  6. Leading innovation and technology
    We will continue to embrace innovation and technology to create a more connected and equitable health system.
  7. Delivering value and sustainability
    We will ensure that the services we provide are sustainable and we are transparent about our performance.

Our Values

  • Community
    We live and work in country communities. We are invested in the health, wellness and viability of country communities and the vibrancy, diversity and future of country WA.
  • Compassion
    We are inclusive, respectful, and considerate. We care deeply about the people in our care and country communities.
  • Quality
    We provide safe, high-quality care, constantly striving to innovate, improve and achieve trust in our care.
  • Integrity
    We bring honesty, collaboration and professionalism to everything that we do.
  • Equity
    We are passionate about fairness in healthcare for all Western Australians, especially the most vulnerable and disadvantaged people and communities.
  • Curiosity
    We continually enquire and seek to understand, using the best evidence, insight and research to improve care.

Our Strategic Plan

Strategic Plan 2019-24 cover

The WACHS Strategic Plan 2019–24 (PDF, 4.9MB) guides the future of the WA Country Health Service for the next five years and beyond.

This plan is the culmination of months of consultation and collaboration with our staff, stakeholders and partners across the many country communities in Western Australia in which we operate. A five year plan set against a fifteen year horizon, this plan provides a roadmap for achievement of a sustainable future, and one which sees greater equity for country communities.

View the online version here