Resources and accommodation options

Here you can access application forms and guides for PATS, advice on accommodation options, useful links and contact information.

Perth accommodation options

These lists of reasonably priced accommodation near the Perth metropolitan hospitals are for the benefit of country patients travelling to Perth for medical treatment. When using commercial accommodation please ensure you ask for a full tax invoice and receipt in order to claim your accommodation subsidy.

Note: The WA Country Health Service does not specifically endorse the services provided by these accommodation providers. These rates are a guide only and may be subject to change.

Accommodation rates: Fremantle Hospital (PDF)
Accommodation rates: Osborne Park Hospital (PDF)
Accommodation rates: Royal Perth, Sir Charles Gairdner and Princess Margaret Hospitals (PDF)
Cancer Council accommodation options (PDF)
Accommodation rates: Kangaroo Inn (PDF)

Useful organisations and links

There are several other agencies that provide various support services to patients that need to travel for medical treatment, in cooperation with WA Country Health's Patient Assisted Travel Scheme (PATS).

Country Health Connection (meet-and-assist service) 

Country Health Connection is a support and coordination service for indigenous patients travelling from rural and remote areas to Perth for specialist medical treatment. Non-indigenous patients may be considered for support on an individual case-by-case basis depending on service availability.

Compliments, Complaints and Feedback

If you are unhappy about a PATS decision you should first approach the health service manager where the PATS Application was lodged.

If you would like further independent assistance with a PATS problem you can contact the Health Consumers' Council or the Office of Health Review or complete the Consumer Concerns/Feeback/Complaint Form.

The Health Consumers' Council  is an independent community based organisation that represents health consumers . They can be contacted at 1800 620 780.

The Health and Disability Services Complaints Office is an independent State Government agency established to deal with complaints about health and disability services. They can be contacted by telephone on 1800 813 583.

Interstate Patient Travel Scheme 

Patients who need to travel interstate to obtain essential specialist medical treatment not available in WA may be eligible for assistance under the Interstate Patient Transfer Scheme (IPTS). For further information about IPTS contact:

Department of Health
189 Royal Street
EAST PERTH WA 6004
Telephone: +91 8 9222 2474

Department of Veteran Affairs 

The Department of Veteran Affairs (DVA) offers several forms of travel and accommodation assistance to their Gold and White DVA card holders through the Repatriation Transport Scheme. To discuss eligibility, PATS clerks are to contact the DVA on 1300 550 454. A DVA fact sheet on the Repatriation Transport Scheme is available on the DVA Website.

The Cancer Council of WA

The Cancer Council of WA  is a non-government agency which provides a comprehensive range of support, information, resources and services including accommodation.

Contact us

If you require more information about Patient Assisted Transport Scheme please contact the PATS office in the WA region in which you are a permanent resident: