The WA Country Health Service makes every attempt to ensure the accuracy, currency and reliability of the information contained in this publication. However, changes in circumstances over time may impact on the veracity of this information.

• About this report
• Statement of Compliance
• Foreword
  • Board Chair
  • Chief Executive
  • Our Vision, Mission and Strategic Directions
• Overview
  • Executive summary
    • Year in review
    • WACHS in country communities
    • WA Country Health Service at a glance
  • Performance highlights
    • Patient Opinion
    • Infrastructure program
    • Expansion of innovative telehealth services
    • Aboriginal health
    • Mental health
    • Nursing and midwifery
• Governance
  • Governance
    • Our place in the wider health system
    • Minister
    • Accountable authority
    • Enabling legislation
  • WA Country Health Service Board
  • WA Country Health Service Executive
  • Performance Management Framework
  • Our partners
• Agency performance
  • Financial summary
  • Summary of key performance indicators
  • Improvements towards emergency department access
  • Clinical governance and performance
  • Patient experience and satisfaction
• Significant issues
  • Significant issues
  • Health snapshot of Country WA
  • Current and emerging issues
  • Responding to demand and activity complexity
  • Workforce challenges and initiatives
  • Sustainable Health Review
• Disclosure and compliance
  • Audit Opinion
  • Certification of financial statements
  • Financial statements
  • Certification of key performance indicators
  • Key performance indicators
  • Ministerial Directives
  • Summary of Board and committee remuneration
  • Other financial disclosures
    • Pricing policy
    • Capital works
    • Employment profile
    • Staff development
    • Industrial relations
    • Workers compensation
    • Government building contracts
  • Governance disclosures
    • Contracts with senior officers
    • Unauthorised use of credit cards
  • Other legal disclosures
    • Annual estimates
    • Advertising
    • Disability Access and Inclusion Plan
    • Compliance with Public Sector Standards and ethical codes
    • Freedom of Information
    • Recordkeeping plans
    • Substantive equality
    • Occupational Safety, Health and Injury Management
    • Senior officers
• Appendices
  • Appendix 1: WA Country Health Service contact details
  • Appendix 2: Boards and committee remuneration
  • Appendix 3: Data sources

This annual report describes the performance and operation of the WA Country Health Service during 2017–18. The report has been prepared according to parliamentary reporting and legislative requirements and is arranged as follows:

Overview

An introduction to the WA Country Health Service vision, values and strategic directions, reports by our Chair and Chief Executive and information about our Board and Executive members.

Agency performance

Summarises our performance against agreed financial and service delivery outcomes. This section includes our Financial statements and our performance against Key Performance Indicators.

Significant issues

Key issues for the WA Country Health Service, including current and emerging trends; responding to demand and activity complexity; workforce challenges; and our input to the sustainable health review.

Disclosure and compliance

Reports on governance, public accountability, financial management, information management, people management and equity and diversity.

Appendices

Additional information and data to supplement the report.

FOR YEAR ENDED 30 JUNE 2018

Hon Roger Cook MLA
Minister for Health

In accordance with section 63 of the Financial Management Act 2006, we hereby submit for your information and presentation to Parliament, the Annual Report of the WA Country Health Service for the financial year ended 30 June 2018.

The Annual Report has been prepared in accordance with the provisions of the Financial Management Act 2006.

PROFESSOR NEALE FONG
CHAIR
WA COUNTRY HEALTH SERVICE BOARD

MR ALAN FERRIS
BOARD MEMBER
WA COUNTRY HEALTH SERVICE BOARD

19 September 2018