• Skip to main content
  • Skip to navigation
  • Accessibility
  • Contact Us
Government of Western Australia Crest
Government of Western Australia
Government of Western Australia Crest

Additional Menu

  • Accessibility
  • Contact us
Go to WA Government search
  • About us
    • Overview
    • Vision and values
    • Our structure
      • District Health Advisory Councils
    • Building projects
      • Project - Albany Health Campus radiation oncology
      • Project - Bunbury Regional Hospital redevelopment
      • Project - Collie Health Service
      • Project - Dongara Health Centre
      • Project - Geraldton Health Campus
      • Project - Mullewa Health Centre
      • Project - Newman Health Service
      • Completed projects
      • Country health housing
    • Publications
      • Annual reports
      • Strategic plans
      • Health profiles and service plans
      • Disability Access and Inclusion Plan (DAIP) 2015-2020
      • Policies
    • Contact us
      • Provide feedback
      • Aishwarya’s CARE Call
  • Our services
    • Kimberley
      • Kimberley regional profile
      • Kimberley local health directory
      • Kimberley contacts
    • Pilbara
      • Pilbara regional profile
      • Pilbara local health directory
      • Pilbara contacts
    • Midwest
      • Midwest regional profile
      • Midwest local health directory
      • Midwest health services
      • Midwest contacts
    • Goldfields
      • Goldfields regional profile
      • Goldfields local health directory
      • Goldfields health services
      • Goldfields contacts
    • Wheatbelt
      • Wheatbelt regional profile
      • Wheatbelt health services
      • Wheatbelt contacts
    • South West
      • South West regional profile
      • South West local health directory
      • South West contacts
    • Great Southern
      • Great Southern regional profile
      • Great Southern local health directory
      • Great Southern health services
      • Great Southern contacts
    • Command Centre
  • Our patients
    • Patient Assisted Travel Scheme - PATS
      • About PATS
      • Am I eligible for PATS?
      • PATS subsidies
      • Get started
      • PATS forms
      • PATS reform
      • More information including FAQs
      • Contact us - PATS
    • Live Organ Donor Travel and Accommodation Reimbursement Scheme
    • Telehealth
      • Is telehealth suitable for me?
      • Do you already have a telehealth appointment scheduled?
      • Telehealth for non-government organisations and health professionals
      • Telehealth stories
      • Emergency Telehealth Service
      • Telehealth technical support and regional contacts
  • Our workforce
    • Work with us
      • Living and working in country WA
      • Medical workforce and education
      • Nursing and midwifery careers
      • Allied health and health science careers
      • Online Contractor Registration and Induction
      • WACHS Talent Community
    • Students
      • Career prospects
      • Work experience
      • University and TAFE study
      • Financial assistance
      • Student health professionals
    • Scholarships and grants
  • News
  • COVID-19
  1. Home
  2. Our patients
  3. Telehealth
  4. Do you already have a telehealth appointment scheduled?

Do you already have a telehealth appointment scheduled?

If you already have a telehealth appointment scheduled you will have received information on the time and location of your appointment.

Do you already have a telehealth appointment scheduled?

An expectant woman using the laptop

Your appointment location

Connecting virtually with telehealth lets you talk to your health provider – by video or telephone – from your local hospital, health clinic or even from home if you have good internet coverage and a suitable computer, tablet or phone. Find out more by contacting your regional telehealth team.

If your appointment is at home, the telehealth appointments at home (external site) webpage will help you set up a device and get ready for your appointment.

For information on cancelling or rescheduling an appointment, visit the telehealth (external site) webpage.

Do I get a reminder for my appointment?

All telehealth patients receive a message to their mobile phone reminding them of their telehealth appointment.

Can my carer attend the appointment too?

Appointments at a health centre are held in a private room and patients are welcome to take a family member or friend for support.

If I have a telehealth appointment in my home, what do I do if the equipment is not working?

If you require technical assistance with a telehealth consult currently in progress or need advice on setting up for a consult in your home, contact a service desk operator on 1800 794 748. 
 
Please remember, like any appointment, there can be times when your health care provider might be delayed, and you have to wait. 

Can I loan equipment for telehealth consultations at home?

Unfortunately telehealth equipment is not available for loan to patients.

The majority of country public health services use telehealth and have equipment available for patient use. 

In some cases, the TelePalliative Care in the Home service provides loan devices to palliative patients/carers who don’t have access to their own device. If you require further information on TelePalliative Care in the home please contact your regional palliative care team. 

Last Updated: 22/10/2021
  • Facebook
  • LinkedIn
  • YouTube

Footer menu

  • wa.gov.au
  • Copyright
  • Disclaimer
  • Privacy
  • Sitemap
  • Contact Us

Brought to you by the Department of Health, Western Australia

© Government of Western Australia 2018 to